Question 1

1. Do you ship throughout the United States?

Accepted Answer

Yes. GoDuckDuck Print proudly ships printed materials and promotional products to customers throughout the United States. Whether you're ordering business cards, brochures, banners, signage, promotional products, or marketing materials, we work to ensure your order arrives safely and on time. Shipping options may vary depending on the size, weight, and destination of your order. Our team will be happy to discuss the most appropriate shipping method for your project.

Question 2

2. Can I pick up my order?

Accepted Answer

Yes. Local customers are welcome to pick up their completed orders from our Seville, Ohio location during regular business hours. Choosing local pickup can be a convenient option for nearby businesses and organizations while eliminating shipping time and costs. Once your order has been completed and prepared for pickup, we'll notify you that it's ready.

Question 3

3. How will I know when my order is ready?

Accepted Answer

We'll keep you informed throughout the production process. Once your order has been completed, a member of the GoDuckDuck Print team will notify you that it is ready for pickup or has been prepared for shipment. If your project requires additional information or approval during production, we'll contact you promptly to help keep everything moving smoothly.

Question 4

4. How are large orders packaged?

Accepted Answer

Large printing orders are carefully packaged to help protect your investment during transportation and handling. Depending on the products being shipped, orders may be boxed, shrink-wrapped, palletized, or otherwise secured using appropriate packaging materials. Our goal is to ensure your printed materials arrive in excellent condition and are ready for immediate use upon delivery.

Question 5

5. Do you offer rush shipping?

Accepted Answer

Rush shipping may be available depending on the product, production schedule, and destination. If you have a time-sensitive project, please let us know as early as possible so we can review available production and shipping options. We'll always do our best to accommodate your timeline while maintaining the quality standards you expect from GoDuckDuck Print.

Question 6

6. Can multiple orders be shipped together?

Accepted Answer

In many cases, yes. Combining multiple print projects into a single shipment can help simplify delivery and may reduce shipping costs. If you're ordering several products for the same event, business, or marketing campaign, let us know during the ordering process and we'll review the most efficient shipping options for your project. Our team is committed to making the ordering and delivery process as convenient as possible.

216-232-3818

Frequently asked questions