Question 1

1. What payment methods do you accept?

Accepted Answer

GoDuckDuck Print accepts a variety of convenient payment methods to make ordering as simple as possible. Accepted payment options may include major credit cards, debit cards, business checks, electronic payments, and other approved payment methods. If you have questions about a specific payment option or require special billing arrangements, our team will be happy to assist you. Our goal is to make the payment process convenient, secure, and hassle-free for every customer.

Question 2

2. Is payment required before printing begins?

Accepted Answer

Payment requirements vary depending on the type and size of your project. Standard orders often require payment before production begins, while established business customers may qualify for approved account terms. Once your quote has been reviewed and your order is confirmed, we'll clearly explain any payment requirements before work begins so there are no surprises along the way.

Question 3

3. Do you require a deposit?

Accepted Answer

Some custom printing projects, large production runs, or specialty orders may require a deposit before production begins. Deposits help secure materials, schedule production, and begin preparing your order. Any deposit requirements will be clearly explained as part of your quote so you know exactly what to expect before approving your project.

Question 4

4. Are taxes included in my quote?

Accepted Answer

Quotes are prepared as clearly as possible and will indicate whether applicable sales taxes are included or listed separately. Tax requirements vary depending on your location and the nature of your order. If you have questions about taxes, exemptions, or nonprofit purchases, our team will gladly explain how they apply to your specific project.

Question 5

5. Can businesses establish an account?

Accepted Answer

Yes. GoDuckDuck Print welcomes opportunities to build long-term relationships with businesses, organizations, schools, municipalities, and nonprofit groups. Depending on your organization's needs, account options and approved billing arrangements may be available for recurring projects. If your business places frequent print orders, contact our team to discuss available account options and how we can support your ongoing printing needs.

Question 6

6. Will I receive an invoice?

Accepted Answer

Absolutely. Every completed order includes clear documentation for your records. Invoices summarize the products ordered, quantities, services provided, pricing, and applicable taxes where required. Whether you're ordering for personal use or managing purchases for your business or organization, we believe accurate invoicing is an important part of providing professional customer service.

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